When you see an error message appear on your washing machine, it can often be incredibly stressful, not knowing what is going on.
The good news is that the error code offers clear direction as to the fault and makes diagnosis and repair much easier. Thankfully in the case of a Samsun SE error code, it is one of the easiest error codes to resolve.
This article will provide only 4 straightforward steps to help resolve this issue with ease.
- What Does SE (5E) Error Code Mean
- What Triggers The Samsung SE Error Code?
- Fixing A Samsung SE Error Code
- Samsung Washer Models Covered
- Verdict: Samsung SE (5E) Error Code
What Does SE (5E) Error Code Mean
The SE error code on the display of your Samsung washer indicates that there are drainage issues. When your machine can’t drain properly, water will be left sitting inside the washer drum or around the drain filter.
Are Samsung SE and 5E Error Codes The Same
The SE and 5E error codes are exactly the same. In fact, only the 5E error message really exists. People generally confuse the number 5 on the Samsung washing machine display for the letter S, which is why it is generally believed that the machine displays the SE error code.
What Triggers The Samsung SE Error Code?
1. Drain Filter Is Clogged
It’s recommended to clean the filter of your Samsung washing machine every 6 weeks or after 40 loads in order to keep it functioning optimally. Neglecting this maintenance task can result in debris and lint buildup, causing drainage issues and triggering an SE error code.
Don’t make the mistake of neglecting this important step, make sure you regularly clean out your drain filter for continued optimal performance! A clean and clear filter will also avoid unpleasant smells from a build-up of bacteria, mold, grease, or other unhygienic debris.
2. Blockage in the Drain Line
The SE error code is often a result of a clogged drain line, which is the flexible plastic piping at the back of the machine for wastewater. As dirt, dust, and lint build over time inside the hose, it may eventually stop water drainage altogether.
If the drain hose is bent, kinked, or crushed, this will also prevent the flow of wastewater. This is a common problem, as the machine is pushed back against the wall the drain hose gets crushed or kinked.
3. Faulty Drain Pump
Your Samsung washing machine’s drain pump functions by supplying power to an impeller that draws out wastewater from the drum. Situated behind the filter cover and filter, the pump is accessible once you unhook and remove the drain hose.
The durian pump can become clogged or suffer from mechanical failure, both of which will result in poor or no draining, and trigger the SE error code.
Fixing A Samsung SE Error Code
To begin troubleshooting your Samsung washer’s SE error code, the very first step is to reset the device. This is similar to rebooting your home computer when it freezes, it effectively resets the memory and often resolves program glitches. So let’s start there.
1. Reset Your Samsung Washer
A SE error message on the washing machine indicates that there is a problem with the drainage system. Performing a reset usually restores normal function, or at least temporarily restores normal function allowing troubleshooting procedures to proceed.
Samsung states on its website that resetting a washer isn’t an option, but power cycling is! It’s easy to do and just requires three simple steps:
- Start by either turning the power off to the machine at the circuit breaker or unplugging it.
- The next step is to let the machine sit for around 5 minutes to allow the electrical charge to clear out.
- After you complete the second step, you should plug the washer back in and turn it on.
The program memory will have reset which often results in your washer resuming normal operation.
2. Check The Drain Filter for Blockages
The Samsung washing machine’s drain filter is located at the bottom of the front panel. You can access it by opening the small filter cover door at the front bottom corner of the machine.
Before you begin cleaning the filter, grab a towel and bowl to catch any water that comes out of the drain hose. Here’s a step-by-step guide on how to cleanse your Samsung washing machine’s filter:
- Place the towel underneath the filter cover and have the bowl nearby.
- Open the cover and pull out the drain hose. It will have a cap that you’ll need to remove for the water to start flowing.
- When you remove the cap, place the hose in the bowl to catch the water.
- After the water stops flowing, you can start removing the drain filter that is located right next to the hose.
- Turn the filter counter-clockwise until you remove it from the housing.
- Start removing the debris and lint built up inside the filter with your fingers.
- Rinse the component with running water to get rid of the smallest pieces of clothing and lint.
- Reinstall the drain filter and close the cover.
If you have not performed this task before, watch this video below for a visual guide on how to clean a Samsung drain filter
3. Inspect the Drain Hose for Blockages
Before examining the drain hose located on the backside of your machine, always ensure that you unplug it and pull it away from the wall to enable enough space for a thorough inspection. Once complete, you can begin inspecting the drain hose.
- Check whether there is still water in the washer. If there is, you will need to grab a bucket that you’ll use to catch the remaining water.
- You will notice that the drain hose is secured by a clamp. Remove the clamp to be able to disconnect the hose. Use the bucket to catch any excess water that comes out.
- Inspect the hose thoroughly to see if there are any visible signs of damage. You should also check if there is any debris buildup inside the hose. If there is, use a drain snake to clear it.
You will have to replace the drain hose if it is damaged. You can learn how to replace this component in the video below.
4. Check the Drain Pump is Working
To check the drain pump is working you will most likely need to remove the component and perform a continuity test using a multimeter.
After removing the Samsung washer’s drain pump, you will see two wires connected to it. Don’t forget to unplug these first before conducting a test for electrical continuity with a multimeter. This will help determine whether your pump is in proper working condition or not.
- Prior to beginning, confirm that your multimeter is adjusted at the lowest measure of resistance.
- Next, attach the multimeter cables to the terminals on your pump.
- If it’s in good working order, you should get a reading between 5-10 ohms – essentially indicating continuity with no issues present.
- If either 0 or infinity shows up instead then unfortunately you’ll need to replace the drain pump completely.
Here’s a great video on how to test a washing machine drain pump for electrical continuity.
You might also be interested in reading Samsung Washer SUD Error Code. Here’s Why
Samsung Washer Models Covered
You can solve the SE error message on your Samsung washer if you follow the 4 easy steps mentioned above. However, know that these steps are applicable only to select washing machine models. The models covered in this article include:
Verdict: Samsung SE (5E) Error Code
The Samsung washer SE error code indicates that there is a drainage problem. This means that a lot of water will be left inside the machine, so be careful when you want to open it. You can fix this problem by resetting your washer, clearing blockages in both the drain hose and the drain filter, as well as making sure that the drain pump is working.
You may also like to read Samsung Washer UR Error Code | Fix It In 7 Simple Steps
Andy has over 8 years of experience working on residential household appliances, performing diagnostics, and repairs across most major brands. He graduated from the Denver Institute of Technology, is NASTeC certified, and has worked for Mr. Appliance. Andy has contributed to features on major publications including Better Home & Gardens, Family Handyman, and Yahoo.com.