When it comes to modern washing machines, the little digital screen you see on the front panel of the machine can be a bit intimidating. Not only does this screen display the cycle the machine is in as well as a host of other information, but it also displays error codes when the appliance experiences a malfunction of some kind.
Samsung error codes are specific. They tell the user exactly what is wrong with the machine. In the case of the 4c error code, there is something amiss with the water flow coming into the machine. There are several reasons your Samsung washer has given the 4c error code, and I’m going to cover them all below.
- What Does Samsung 4c Error Code Mean
- What Causes a 4c Error Code?
- How To Fix 4c Error on Samsung Washer
- Verdict: Samsung 4c Error Code
- Samsung Models Covered
What Does Samsung 4c Error Code Mean
The 4c error code means there is something wrong with the water flow coming into the washing machine. In addition to the error code displayed on the screen, you may also notice that water is not running into the drum at the beginning of a wash or rinse cycle. The error code can occur anytime the machine is in operation.
Difference Between 4c and 4e Error Codes
Depending on which Samsung washer model you have, you may see a 4e error code rather than a 4c error code. Both codes indicate the same problem: there is no water flowing into the machine. The fix for both the 4e and 4c error codes is the same.
Any error code you see displayed on your washing machine’s small screen is designed to protect you from injury and your appliance from further damage. While some error codes are more serious than others, you should always stop using the machine and seek repair as soon as possible.
Doing so is the safest and smartest path to take to prevent potential flooding, fire, injury, or extensive damage to the machine.
What Causes a 4c Error Code?
There are a number of reasons why you are seeing the 4c error code, but some are more common than others and easier also to diagnose. So let me run through each possible cause and later I will walk you through the troubleshooting process. You’ll be happy to know the 4c error code is something that you will able to resolve at home yourself, without the need to call-out out an appliance technician.
1. Problems with Water Supply
If water isn’t flowing into the washing machine when it should, the 4c error code will display. This is usually an issue with the water hoses that carry water from the faucet to your machine.
2. Low Water Pressure
If water is flowing into the machine but you’re still receiving the 4c error code, it could be that there isn’t enough water pressure to fill the machine properly. This is often the case when the machine has been newly installed or recently moved as the water faucets might not be turned on all the way.
3. Blockage in Inlet Hose
If the hoses that carry water into your machine are kinked or otherwise clogged, water can’t flow freely into your washer. If the hoses are not kinked or otherwise damaged in any way, there may be a blockage somewhere.
4. Clogged Inlet Hose Filter
A common cause of the 4c error code, especially if you have hard water, is a clogged inlet hose filter. This filter is designed to keep debris from entering your washing machine. Over time, the buildup of minerals from hard water can block the filter and stop the flow of water.
How To Fix 4c Error on Samsung Washer
In most cases, the 4c error code is easy to fix and does not need the assistance of a trained professional. In each section below, I will tell you how to troubleshoot and fix the 4c error code so you can get back up and running again.
1. Check Main Water Taps Are Open
The first step is to double-check to see that the main water faucet(s) are open all the way. It’s often the case that something as simple as this oversight is the only reason your machine isn’t receiving enough water. Turn both the hot and cold taps fully open, and then try running your Samsung washer again.
If the taps were completely closed and you have opened them, you will hear water rush into the hoses. This is a clear indication that the problem will now be resolved. However, if the taps were just partially open, the hose will already be filled with water, so you will need to run the machine, to check if the additional water pressure has resolved the error code.
2. Inspect the Water Hose for Kinks
If the faucets are open fully, the next thing to do is check the inlet water hoses for kinks. Physically inspect each hose for kinks or damage of any kind. If you see that the hoses are kinked, try pulling the machine out from the wall slightly. If that doesn’t solve your problem, you may need to replace the inlet hose to allow a clear passage for the water, creating enough water pressure to clear the 4c error code.
3. Inspect Mesh Inlet Filter
If water still isn’t flowing freely into your washing machine, the mesh inlet filter that keeps debris from entering the machine is probably clogged. Sometimes sediment or mineral deposits can build up on the tiny gauze restricting water flow.
- Detach each inlet water hose from the back of the washing machine
- The mesh filters will either need to be unscrewed from the inside the water inlet connector, or they may pop out of the end of the hose itself near where the rubber washer is located.
- If they look to be clogged, clean them using a soft scrub brush and some mild detergent. Replace the filters and reattach the hoses before trying your machine again.
4. Clean the Detergent Tray
Sometimes, a clogged detergent tray will stop water from flowing into the drum of your washing machine. This is most likely if you fail to use high-efficiency laundry detergent as the manufacturer recommends.
Using a non-high-efficiency detergent produces excessive suds, which impedes the machine’s ability to accurately detect water flow. If your machine’s detergent tray looks grimy, give it a good clean and try running another load to see if this clears up the error code.
5. Check Your Mains Water Pressure Is Sufficient
For your Samsung washing machine to function properly, it needs a water pressure of at least 10 psi (pounds per square inch). Anything less than that and it may not fill with water as it should. If you have a water pressure tester, you can check the water pressure coming out of the faucets, or you can call your utility company to find out what the water pressure is coming into your home.
6. Reset Your Washer
There are times when a washing machine might give an error code for no obvious reason. If you’ve exhausted all the other troubleshooting steps above, try resetting the machine to see if that resolves the 4c error code.
To reset a Samsung washer, simply unplug it from the power source for a few minutes and then plug it back in. Try running another load to see if the error code is gone. If the error code pops up again, you may need to contact a repair technician to troubleshoot further.
Verdict: Samsung 4c Error Code
The Samsung washer 4c error code is a common issue that is easy to fix. Often, the problem lies with the hoses that are connected from the faucet(s) to the appliance. If water can’t flow freely to the machine, it will display the 4c (4e) error code to indicate that there is a problem.
Sometimes, the fix is as easy as turning the taps on all the way to allow as much water to flow into the machine as possible. Beyond that, you may need to inspect the hoses for damage, clean out the detergent tray, or even reset the washer to get rid of the error code.
The good news is that you shouldn’t need the assistance of a repair technician to resolve the Samsung error code issue.
Samsung Models Covered
Samsung Resolving 4c Error Code
Andy has over 8 years of experience working on residential household appliances, performing diagnostics, and repairs across most major brands. He graduated from the Denver Institute of Technology, is NASTeC certified, and has worked for Mr. Appliance. Andy has contributed to features on major publications including Better Home & Gardens, Family Handyman, and Yahoo.com.